Responsible gambling

We take responsible gaming seriously and provide our players with the tools they need to maintain a healthy balance between entertainment and real-life responsibilities.

Set Your Limits

• Deposit limits: Set daily, weekly or monthly deposit limits to control your spending.
• Time-outs: Take a break from playing for a specified period of time.
• Self-exclusion: Close your account temporarily or permanently.

These features can be accessed through our website. We recommend that you contact our customer support team to enable these tools and adjust them as needed.

Reality Checks

We encourage players to take breaks and engage in other activities throughout the day. Reality checks will remind you of your gaming habits, helping you to stay on track.

Hotlines for Support

In case you need help or advice with responsible gaming, please contact:

• Gamblers Anonymous (GA)
• Local mental health services
• International problem-gambling resources

For a comprehensive list of support organizations and hotlines, please visit the Philippine Gaming Authority's website.

Protecting Your Money

We have implemented various measures to ensure secure transactions. Our platform uses SSL/TLS encryption standards, protecting your data from unauthorized access. Additionally, our third-party providers are regularly audited by reputable testing laboratories like eCOGRA and iTech Labs.

If you're struggling with responsible gaming or suspect someone close to you is facing issues related to it, don't hesitate to reach out for help.

Support 24/7

Our customer support team is available around the clock through multiple channels. If you need assistance at any time of day or night, please contact us via live chat, email or social media.

We're here to help and provide a supportive environment where our players can enjoy their online gaming experience while prioritizing their well-being.